Signature of the standard contract for after-sales services that the Agency submits to them. and our sister site,, have come up with a useful guide for negotiating service contracts with medical collection agencies (including a model contract), which you can purchase here: “A Guide to Negotiating a Medical Collection Services Contract.” The most common mistake healthcare providers make when outsourcing medical collection is to make their selection based on who offers the lowest fees or promises the highest return. But the second most common mistake? So, what should be negotiated in the agreement with your collection partner? Here are the top 10 provisions you should include in your medical collection services contract: Health care providers must ensure that any contract with a collection agency includes performance protections and guarantees that must necessarily exceed those imposed by other providers. Without these safeguards, suppliers can not only suffer revenue losses, but can also be held liable by regulators and law enforcement agencies for the actions of their collection partner. If the borrower pays his debts through the efforts of the collection agency, the creditor pays the collection agency a percentage of the funds or assets it recovers. Depending on the initial agreement with the creditor, the debtor may have to pay all of the debt at once or part of the debt at once. Third-party debt collection agencies – but not creditors` internal debt collection departments – are bound by the Fair Debt Collection Practices Act (FDCPA), some of which are set out below. If a borrower defaults on their debts or fails to make the scheduled loan payments, the creditor will report that default to a credit bureau. Then, not only is the borrower`s credit history darkened, but their debts are also forgiven to a collection agency within three to six months of default. If the borrower still does not want or cannot cover their arrears, the collection agency may update the borrower`s credit report with a “collection” status, resulting in a decrease in the person`s credit score. A low credit score can hurt a person`s chances of getting a long-term loan, as a debt collection account can stay on their credit report for up to seven years. A debt collection agency is a business used by lenders or creditors to recover overdue funds or accounts that are in default. Often, a creditor will hire a debt collection agency after making several unsuccessful attempts to collect their debts. A lender may outsource the collection activity to a third party (the debt collection agency), or it may have an in-house department or collection subsidiary that would do the work. Debt collection agencies use several strategies to try to recover funds. B for example the following: This reference guide provides practical information that can help you choose the right revenue cycle management partner and, over time, limit your company`s regulatory risk and reduce the overall cost of litigation. .